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Contact the Publisher

The publisher receives content questions, correction requests and enquiries about commercial links. A useful message names the affected statement, image or destination and the proposed amendment. Player-account matters belong to the gambling operator.

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Content enquiries cover errors in text, images and commercial links. Corrections name the affected statement and the proposed amendment.

Correction essentials

Correction detail
Page address, statement and proposed amendment
Content enquiries
Text, images and commercial links
Account matters
The operator handles balances, access and verification

Contact the publisher

The publisher handles questions about statements, images and link destinations. Include the subject of the enquiry and the affected content. Account balances, access and verification are managed by the gambling operator.

What to include in a correction

  1. Statement

    Quote the exact wording being questioned, including any amount, deadline or game name.

  2. Context

    Add the page address and any product amount or condition.

  3. Amendment

    State the requested correction and name the wording, image or link it concerns.

Send a correction

A useful correction gives the page address, exact wording and requested amendment. Add the product name, amount or deadline involved. Account-password enquiries belong with the operator, and login problems match each sign-in message to a step.

Separate responsibilities

Publisher contact
Receives questions about statements, images and links
Player support
The operator manages account enquiries
Privacy boundary
Gambling credentials and identity documents belong with account processes
Content correction
Page address, exact wording and requested amendment

Find help for a Jackpotjoy account

Player-account questions go to operator support. Terms cover commercial links and privacy covers browsing information. Read about the publisher for the commission explanation, and safer gambling tools for account breaks.

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Send your correction

The publisher receives content enquiries. The operating company handles gambling transactions and personal account questions.

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Contact FAQs

Which details help identify a correction?
Send the page address, the exact wording and a suggested correction.
Who receives a content enquiry?
The publisher handles enquiries about statements, images and commercial links. A correction should identify the affected content and requested change.
How are player-account matters handled?
Access, funds and identity checks are managed by the gambling operator under its account processes.
Can I ask about a commercial relationship?
Questions about commercial links go to the publisher, while the operator manages player transactions and account funds.